Our updated Privacy Notice


Your privacy is important to us which is why we want to share our updated Privacy Notice. To give you more transparent and clear information on how we process your personal data, we have divided the Privacy Notice into different sections. In each chapter, we describe in more detail what personal data we have about you and how we use it. We have also increased the information on your rights, for example how to get access to your data and how you can request to terminate the usage of your data.


You can view our updated Privacy Notice here

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Suffolk Coastal Services & Waveney Norse | Grounds Services

Personal Alarms for the Elderly

A personal alarm is a button worn around the wrist or neck by the elderly and vulnerable or by those who live alone.

Pressing the button calls our Lowestoft based control room, which is manned 24 hours a day, every day of the year, and is staffed by friendly call-handlers who know the local area. Our staff contact friends or family members nominated by the person who wears the alarm, so that they can go to assist them. We will also contact the emergency services, if required.

This service, which is provided on behalf of Waveney District Council, gives relatives peace of mind and provides individuals with the confidence to remain in their homes longer, providing them with continued independence and dignity.

For prices or more information please call us on 01502 527100